We are a global specialty chemicals leader. Industries worldwide rely on our essential chemistry in the manufacture of everyday products such as paper, plastics, building materials, food, pharmaceuticals, and personal care items. Building on our nearly 400-year history, the dedication of our 10,000 employees, and our shared commitment to business growth, strong financial performance, safety, sustainability, and innovation, we have established a world-class business and built strong partnerships with our customers. We operate in over 80 countries around the world and our portfolio of industry-leading brands includes Eka, Dissolvine, Trigonox, and Berol. https://www.nouryon.com/
Answer the phone politely, and in a timely manner giving callers a favorable impression of Nouryon, making customer feel important. 40%
Greet visitors making them feel welcome. Notify their contacts of their arrival. 20%
Distribute visitor cardkeys and make sure cardkeys are returned when due. Work with Workplace Services to ensure lost cardkeys are deactivated and new ones are issued. 15%
Maintain all Reception databases and documents. 10%
Schedule meetings on the mezzanine for internal customers.
Process work requests with Office of the Building using on-line tenant portal system. 5%
Back office work for Workplace Services 5%
Answer the phone and transfer calls accurately, politely, and in a timely manner. We use Cisco VOIP software.
Send visitor list to security daily. Greet visitors courteously, answer any questions they may have, and notify their contacts of their arrival. (often this is first impression of the company, important to business)
Keep the reception area neat and tidy.
Distribute visitor cardkeys, maintain a log, and make sure cardkeys are returned when due.
Work with Workplace Services to ensure lost cardkeys are deactivated and new ones are issued. (important to office security)
Back office work for Workplace Services such as nameplate and sign creation and placement, organizing spare keys, stuffing envelopes.
Depending on skills level:
Scan invoices and file on home drive
Facility checks (note, process work order, follow through)
Possibly backfill for mailroom staff when needed (e.g. sort and distribute mail and stock pantries)
Receptionist is often first impression a customer has of our company. Certainly, the Receptionist is the “face” of the company. The way this person treats our external and internal customers can have a lasting effect.