Administrative Assistant Customer Service

Fulltime, -

Houston, Texas, United States Apply Now Apply until: Open until further notice

 

Nouryon has an outstanding opportunity for an Administrative Assistant for Customer Service in Houston, Texas.

 

  • Main purpose of the role is to assist Customer Service with some of the administrative day-to-day operations.
    • Ordering supplies & hardware and assist w/ IT issues
    • Manage and distribute the Customer Service functional mailbox
    • Assist with daily operation i.e. release Customer invoices including Freight
    • Process Master Data Management (MDM) request through to completion
    • Process Pricing request through to completion
    • Tracking and tracing of Fleet management

 

Key Responsibilities

    • Ordering supplies & hardware and assist w/ IT issues
      • Working with the Office Manager to order and restock Customer Service supplies
      • Working with IT to process new hires laptop, monitors, and phone equipment
      • Help to input IT Helpdesk tickets  
    • Manage and distribute the Customer Service functional mailbox
      • Understand all the Customer Service team overall markets as well maintain an evergreen spreadsheet displaying the Markets and the CSR responsible 
      • Management the distribution of incoming Customer emails to each CSR per market  
    • Assist with daily operation i.e. release Customer invoices including Freight
      • Work within SAP to release invoices daily
    • Process Master Data Management (MDM) request through to completion
      • Working with CSR and MDM Teams to process Customer Master Data requests
    • Process Pricing request through to completion
      • Working with Sale Support and Pricing Analyst Teams to process Pricing Data requests
    • Tracking and tracing of Fleet management
      • Working with CSR and Fleet Management Teams to track empty containers

 

Requirements for Job:

  • High School Diploma
  • Has been exposed to similar function
  • Preferably experienced with CRM
  • Requires strong MS office skills.
  • Knowledge of SAP Sales & Distribution and Materials Managements Modules a plus

Vacancy data
Closing date
Open until further notice
Vacancy number
N0004986
Organization
Continent
North America
Country
United States
State/Region/Province
Texas
Site
Houston
Business
-
Job characteristics
Job family
Other
Hierarchy level
Professional/Experienced/Specialist
Full time/part time
Fulltime
Contract type
Permanent

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