Nouryon Home and Personal Care is proud to be a global supplier of ingredient solutions to the cleaning and Personal Care industry. We’re constantly innovating in our product line, our application science, and our sustainability offering to satisfy the evolving demands of our marketplace. As the world is changing, consumers are demanding more sustainable solutions in a variety of consumer and institutional products.
The Role
Nouryon Home and Personal Care is looking for an individual to fill the Product Specialist Home and Personal Care APAC position. The purpose of this role is to initiate and follow up new product introductions to enable sales and also handle customer inquiries for the benefit of growth, while managing the product life cycle. Successful execution of this role requires developing an understanding of our customers’ needs, our product portfolio, and external sustainability certifications. This role will play an integral in growing our sustainable product offering to our Home Care customers and overall offering to our Personal Care customers.
The preferred locations for the role are Nouryon location in Shanghai, China
The Role’s Main Accountabilities
Customer Growth
• Answering prioritized customer questionnaires and inquiries
• Providing specifications and technical data for external product information (PDS, brochures, etc)
• Creating customer statements regarding product technical data and sustainability
• Work with Regulatory Team on Cosmetic Regulation
Product Life Cycle
• Management of product life cycle, including new product introduction, product changes, and product eliminations
• Responsible for identifying candidates for product elimination to reduce complexity
Operational Discipline
• Owning and maintain the Active Product Listing for various Product Lines in APAC
• Evaluating product composition
• Evaluating HS codes to facilitate export of products
• Coordinating harmonization of product specifications between manufacturing sites
• Leading projects to improve our operational discipline
Your responsibilities
• Active member of the Global Product Management team
• Prompt, accurate, and thorough responses to customers
• Support of the sales and marketing team for the purpose of business growth
• Develop new product statements as required
• Manage PI&C process for Polymers
• Collaborate with Regulatory teams to ensure product stewardship practices are achieved
• Determine new ways to improve our sustainability offering
• Keep current with market trends, competition, and regulatory trends
• Identify new customer needs and provide input for new product development
• Ensure selling tools are up to date and available
Job Requirements
• BSc / MSc in Chemistry or Chemical Engineering or related field
• 5 years of relevant Product Specialist, R&D, Quality, PSRA, or Manufacturing experience
• Written and spoken fluency in English required
• Cross-cultural and cross-functional collaboration
• Project management capabilities and skills
• Communication and interpersonal skills, customer focused, result oriented, problem-solving abilities
• Detail oriented and well organized
