The Third Party Facilities Manager will be the primary interface between Nouryon and the third-party outplant service provider. They will own the operational relationship with assigned outplants within the US and Canada, monitoring and managing service performance, SHE&S, and cost.
Primary responsibilities:
- Maintain relationships with assigned third-party outplants (warehouses, bulk terminals, transfer facilities etc.) by frequent visits, performance reviews, and contract execution.
- Lead outplant periodic performance reviews.
- Lead outplant inventory controls (Execution of Annual Stock Count or Cycle Counts).
- Oversees SHE&S performance and policy adherence at assigned outplants.
- Onboarding/Offboarding outplants and/or services as required.
- Update global outplant database & facility details.
- Perform invoice validation and cost approval.
- Identify frequency and cause of service failures and lead efforts to identify and implement solutions.
- Drive execution of working processes according to industry best practices.
- Be a work process expert within the Outplant team.
- Likely to be a key user for the systems – SAP, WMS, etc.
- Site logistics activities support in case of unresolved or ongoing issues.
- Facilitate meetings and actions to improve operational performance at the outplant when needed.
- Collaborate on performance report reviews with Regional Outplant Manager.
- Track/review KPI reports and implement improvements.
- Serve as the escalation point for issues unresolved through normal operational channels.
- Update relevant outplant documents on the Document Management System.
- Investigate and resolve outplant related customer complaints.
- Coordinate and integrate efforts with the outplant team Systems and Process Specialists.
Job Requirements:
- Bachelor’s Degree (BA/BS) in Engineering, Supply Chain, Logistics, or related field, or equivalent work experience of at least 8 years in the site logistics/warehouse field.
- Minimum 5 years’ experience in warehousing/supply chain including supervisory/management roles.
- Demonstrated knowledge in performing warehousing activities.
- Strong working knowledge and history of using computers and programs specific to logistics (SAP, TMS, WMS) and MS Excel and Word.
- Travel within the US and Canada is required: 50% - 75%.
- Demonstrated ability to troubleshoot and quickly develop a solution.
- Experience with supplier relationship management and performance evaluations.
- Ability to use data to support decision making and develop solutions to present to leaders.
- Ability to support process improvement initiatives while balancing daily responsibilities.
- Self-directed and able to work with minimal supervision.
- Excellent communication skills and ability to communicate with various levels and functions within the organization, including third parties.
- Strong analytical skills and abilities.
- Experience with chemical/petrochemical/oil & gas companies preferred.
