Nossos valores:
- Nós visamos alta performance
- Nós somos responsáveis
- Nós fazemos o certo
Estamos procurando por um(a) profissional para trabalhar como Especialista do módulo de Production Planning & Quality Management do SAP, no time de Information Managment, alocado em nosso site de Jundiaí/SP.
Qualificações necessárias:
- Superior completo;
- Inglês Avançado (para escrita e conversação);
- Imprescindível experiência anterior com o módulo de Production Planning & Quality Management do SAP;
- Mobilidade para trabalhar presencialmente na cidade de Jundiaí/SP.
Principais responsabilidades:
- Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring and resolving of application related tickets;
- Monitoring overall performance of application, responsible for integrity of production environment;
- Maintaining the applications according to the SLA and in line with the regional business needs;
- Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services;
- Ensuring IM process compliance for area of responsibility;
- Takes care of proper and updated documentation of the application;
- Keep CMDB up to date for the business processes and applications in scope;
- Executes changes and enhancements: describe problem, information analysis, prepare solution, execute system change (self or by third party), unit test of the change, amend user documentation, implementation, after care;
- Conduct tests as defined in an integration test specification;
- Analyses and Supports Key-users training needs and creates /maintains training material;
- Frequently contact with key users and act as co-coordinator for them;
- Co-responsible for activities to ensure applications functions and operates appropriately;
- Supporting project handover activities for the area of responsibility;
- Support projects in execution of changes / enhancements;
- Participating in implementation improvements and optimization projects;
- Create and checking content of transports;
- Play an active role in the CAB / Change Advisory Board;
- Implement further automation initiatives;
- Support complex seller integrations.
Para ter sucesso nessa posição, você deve gostar de trabalhar de forma autônoma, ser comprometido(a) e voltado(a) para o cumprimento de prazos.
Se identificou e deseja fazer parte da nossa companhia?
Estamos ansiosos por sua candidatura!
