Global Master Data Leader


Houston, Texas, United States Apply Now Apply until: Open until further notice



Nouryon has an outstanding opportunity for a Global Process Excellence Leader- Prospect to Order in Houston, Texas.

This position is responsible for implementing, supporting, and maintaining the Prospect to Order processes for a global instance of SAP ECC. This role requires extensive SAP Sales & Distribution module knowledge, including best business practices. This role’s critical focus areas include pricing administration, customer master data, order readiness, and e-capabilities (solutions).


Key Responsibilities:

  • Gather, understand, and document business objectives, specifications, and requirements on the project, based on a solid understanding of business requirements.
  • Design, develop, and deliver continuous improvement and interface with related functions
  • Develop and maintain process descriptions (Business Process Mapping) in cooperation with OTC Global Process Owner
  • Partner with IM to effectively deliver holistic solutions combining business process and technology enablement
  • Initiate & lead continuous improvement initiatives, incl. change management
  • Enhancing and consulting on individual and team performance KPI’s
  • Creating, executing, and documenting tests as per the updated procedure
  • Participating in identifying configuration changes per marketing and sales CAB meeting


Key Activities

  • Continuous improvement for pricing administration, e-capabilities, customer master data, and order readiness
    • Develop and maintain process descriptions
    • Initiate and lead Continuous improvement initiatives, change management
  • Key-User for Customer Service
    • Key user for (SAP, SAP BPA, Customer Portal, and Digital Archiving)
    • Review and support/continuous improvement KPI reporting
    • Training of users
    • Share best practices across regions
  • Assure all working procedures are documented and maintained, and the staff is trained.
  • Support new process implementation


Required Qualifications:

  • Bachelor’s degree in Business Administration or similar area of focus preferred or equivalent work experience
  • Must have worked for large organizations on large complex projects.
  • Minimum 8+ Years of SAP experience in SAP SCM, Sales & Distribution, and good exposure to inbound and outbound end-to-end processing.
  • 5-7 years proven in customer service experience, master data, pricing, and/or order readiness in a complex service environment.  Demonstrate a history of growing scope and responsibilities.  Demonstrated leadership skills required.
  • Strong Microsoft Office skills (Excel, PowerPoint, Visio, etc.) and other forms of technology related to his/her job; keeps up to date on technological changes; adapts work approach to keep pace with innovations in technology
  • Demonstrated analytical and problem-solving skills required


Vacancy data
Closing date
Open until further notice
Vacancy number
North America
United States
Job characteristics
Job area
Customer Service
Hierarchy level
Full time/part time
Contract type

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About Nouryon

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