We are looking for a dynamic individual for our Front Desk Administrative Support position. This position will support our growing ISC Central Hub and is located in Houston, TX (Energy Corridor). This is a multifacited and busy multi-tasking position that supports our office and acts as a gatekeeper. This individual will allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office and greets anyone who enters the building.
Key Objectives/Principal Accountabilities:
- Answer all incoming phone call and transfer calls accurately, politely, and in a timely manner. (Cisco software)
- Greet visitors courteously, answer any questions they may have, and notify their contacts of their arrival
- High proficiency in Microsoft Office environment - Word, PowerPoint, Excel, Access, as well as Outlook and Teams; experience with meeting technology (i.e. Skype, Zoom)
- Strong communication, listening skills.
- High degree of professionalism (always using care and discretion)
- Strong work ethic and highly organized; ability to manage multiple, competing priorities; able to handle pressure well and take direction
- Excellent interpersonal skills; able to develop and maintain good working relationships and work productively with others in a team environment
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Assist with administrative duties as assigned
Job Requirements:
- High School Diploma (Associates degree or higher preferred)
- Minimum of five (5) years’ experience supporting C-level executives, Management and office staff
Key skills/capabilities:
- Excellent inter-personal skills; effective communicator
- Out-going personality
- Works well in fast paced environments
- Multitasking skills
- Courteous
- Good judgment
- Strong Organizational skills
- Proficient Computer skills (familiarity with Microsoft Office Suite, Teams, Adobe a plus)
