OBAM & Sales Support

JD - OBAM & Sales Support

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.

Purpose and Key Objectives of the Job

• Sales of the full range of the “A&F” product portfolio in the designated territory to small customers
• Member of the EMEA sales organization.
• Take ownership to deliver sales to the budget
• Direct contact with customers mainly by phone or online.
• Support Sales Manager and GKAM administrating their customers
• Take ownership of and deliver on the short- and long-term objectives.
• Take ownership of and provide accurate sales forecasts.
• Prepare detailed annual budget and quarterly forecasts/demand plan for the account.
• Conduct business according to Nouryon code of conduct (internally and externally).

About the job (Job Responsibilities)

• Develop, manage, and ensure realization sales for the assigned accounts (including supporting the order processing).
• Define opportunities for new business as part of sales forecasting and opportunity management
• Understand Customer Value Proposition at the accounts.
• Keep an overall perspective of interactions and communications between the accounts and Nouryon. Serve as the lead contact for the customer and its different functions.
• Establish and build relationship with key decision makers and buyers (procurement).
• Create a strong network within the business/segment and Nouryon with regards to the accounts.
• Provide market intelligence feedback to commercial management on market environment, competitor activities
• Manage customers overdue receivables within target
• Manage customer complaints through to final resolution.
• Monthly reporting of the business progress.
• Monthly update of CRM system of own and colleagues customers
• Weekly update on overdue receivables of dedicated range of customers.
• Monthly update of Forecasting system of dedicated range of customers.
• Monthly/quarterly pricing updates of dedicated range of customers.
• Manage customer relationships and requirements in line with the Performance Formulations/Agriculture BL strategy.
• Follow the process disciplines and the usage of systems such as RFA, Arkieva, CRM etc.
• Ensure that all Nouryon corporate directives, guidelines, and principals (competition compliance etc.) are strictly adhered to throughout the organization.

We believe you bring (Education & Experience)

• Bachelor’s degree (or similar) in business.
• 1-3 years of experience of relevant experience from the chemical industry or equivalent.
• Experience in sales and negotiations within industrial business environment is preferred
• Excellent written and verbal communication skills.
• English and other relevant languages.
• Experience from a global business culture is preferred.
• Experience of working in CRM tools.
• Experience SAP desirable.

Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/

We look forward to receiving your application!

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.

We’re looking for tomorrow’s Changemakers, today.

If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

Visit our website and follow us on LinkedIn.

#WeAreNouryon #Changemakers