Application Manager Arkieva

Fulltime, Finance Functions

Houston, Texas, United States Apply Now Apply until: Open until further notice


Nouryon has an outstanding opportunity for an Application Manager Arkieva in Houston, TX.

A challenging opportunity for an open minded and enthusiastic candidate with great Functional Application Management skills to support in the strategic change and further enhance and support core applications to the Business! As a key member of the IM Services Functional Application support team, working together with the rest of the team on driving business continuity, IT professionalism and user / business satisfaction.

•            Ensures solutions compatible with the existing (technical and functional) architecture to ensure compliance with business and IM strategy, policy, guidelines, budget, and operational supportability

•            Ensures quality and consistency with template design for deployments

•            Supports demand management in the ideation phase and early stages of the IM projects

•            Influences others regarding the role and relevance of Application Manager in the business

•            Proactively seeks continuous business and service improvement opportunities (cost and performance)

•            Identifies opportunities to build cross-functional working relationships both including various internal (ISC COE, continuous improvement teams) and external parties (suppliers, peers, and others)

Functional area: Arkieva

Modules: Demand, Finance, Inventory, LTP, S&OP/Dashboard, Supply, Authorization

Key Responsibilities

Application, change (and Project) Support responsibilities

• Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring and resolving of application related tickets

• Monitoring overall performance of application, responsible for integrity of production environment

• Maintaining the applications according to the SLA and in line with the regional business needs of involved Business Unit(s) and organization

• Periodic standby for emergencies (24x7 availability schedule)

• Operationalize priority setting as agreed with the business

• Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services

• Signals deviations on policy, standard package matters &, after approval, contributes to changes

Ensuring IM process compliance for area of responsibility

• Takes care of proper documentation of the application (technical - process – and end-user documentation)

• Executes changes & enhancements: describe problem, information analysis, prepare solution, execute system change (self or by third party), test the change, amend user documentation, implementation, after care

• Conduct tests as defined in an integration test specification, recording details of any failures and carrying out fault diagnosis

• Analyses and Supports Key-users training needs and creates /maintains training material

• Periodically visit the customer (sites), to discuss tickets, wishes etc with key users, and demonstrate visibility

• Frequently contact with key users on open tickets & act as co-coordinator for Key User network

  and meetings

• Co-responsible for activities to ensure applications functions and operates appropriately

• Supporting project handover activities (hand over from deliverables and knowledge from a project to the Application Maintenance teams) for the area of responsibility

• Support projects in execution of changes / enhancements

• Participating in implementation improvements and optimization projects

• Translates business requirements into solutions and/or solution directions in the area of planning and related areas (logistics, inventory management)

• Contributes to and initiates continuous improvement activities

• Keeps IM documentation and CMDB up to date for the business processes and applications in scope

Job Requirements

Master / bachelor’s degree in business management, computer science, computer engineering, or a related field of study

• Background: IT consulting, IT architect, or business role with IT affinity or experience (e.g. supply planner, S&OP or ISC management)

• Professional with at least 5 years of experience in the IT sector including at least 2 years in the Planning domain

• Broad knowledge and experience of architecture, technology platforms and business domains with relevant experience in the SRD functional domain (Expertise area: Planning and Manufacturing)

• Experience with the setup, administration and processes around IBP software packages. Experience at least with 1 package such as SAP APO, SAP IBP, Arkieva, Anaplan, or comparable.

• Preferably also has knowledge of areas integrating to planning processes, especially sales and customer services (ATP, delivery, transport), production, inventory management.

• Knowledge of Arkieva planning software, hands on experience in SAP ECC implementation projects and programs, and familiarity with technical IT concepts are pros

• Knowledge of / experience with the manufacturing / process industry is a pro

• Ability to rapidly comprehend the functions and capabilities of new trends and technologies, especially in the SAP/IBP ecosystem

Experience and knowledge of business process modelling and application architecture design (logical and physical) – frameworks (TOGAF), tools, technologies, methodologies

• Proposed solutions or directions using knowledge, experience and analysis of available information

• Professional with sufficient knowledge in own specialized field and has knowledge to adjust the package to NR functional requirements and technical context built on an understanding of the theoretical concepts and principles and their context

• Experience with relevant Business Application, Platform, infrastructures, relevant business processes

• Familiar with IT standards like ITIL, Cobit, CMM.

• Certification in system maintenance / configuration / customizing


Vacancy data
Closing date
Open until further notice
Vacancy number
North America
United States
Finance Functions
Job characteristics
Job family
Information Management
Hierarchy level
Full time/part time
Contract type

Open positions in Information Management

See all

Open positions in United States

See all

About Nouryon

To see the video, please accept the media and social cookie. Cookie settings

Apply for this job by clicking the button. You will be asked to create a profile first.