Account Manager

Fulltime, -

Illinois, Chicago, United States Apply Now Apply until: Open until further notice

Nouryon has an outstanding opportunity for a Regional Account Manager Intermediates EA.  This is a remote position.

 

The North American Regional Account Manager is responsible for the regional sales and marketing for dedicated product segments.

 

This role is responsible for delivering the contribution margin and leading sales initiatives in the region for the dedicated product including price notifications and increases, new product or service introductions, forecasting, complaint management and response, managing product/customer requirements with technology services, margin management - and product allocation if needed for the product segment in allocated region plus coordination with other regions with same supply source.

 

Key Responsibilities

 

  • Define a plan to execute the strategy for sales of the product portfolio
  • Keep up to date with market trends, competition, dynamics and maintain contacts
  • Develop and provide input to pricing, services and exception policy for product line
  • Allocate all product when needed including coordination with any other entity that takes product from same supply source
  • Implement regional customer segmentation and service levels
  • Develop new business by identifying new customer needs and provide input for new product and/or service development
  • Forecast monthly 1-24 months and provide regular updates on demand
  • Active member of the IBP/S&OP  team in region

 

Key Activities

  • Translate the global and/or regional plan to product level and execute the regional product strategy
  • Deliver on customer/market segmentation strategy, value proposition and deliver -to-market channel management for a product segment
  • Forecasting in Arkieva 1-3 months, 4 to 24 months
  • Implement effective margin management
  • Ensure product stewardship from commercial perspective and coordinate with technical/regulatory departments to meet customer needs
  • Manage regional product allocation when needed
  • Transform insight and opportunities from market, competition and industry trends and detailed understanding of the value chain into concepts to enhance customer satisfaction and loyalty.  Includes maintaining list of competitive alternatives
  • Determine and Execute pricing strategy including margin management and
  • competitor pricing analysis and the customer pricing process. Monitor overall
  • pricing activities in the market including competitors to enable change recommendations
  • Monitor the customer segmentation and service rules
  • Follow up on overdues with customers and credit department
  • Act as a role model and drive a safe behavior both individually and for colleagues
  • Prepares, leads/participate in the negotiations of sales contracts for key accounts
  • Achieve targeted sales objectives which includes the following activities: regular sales calls, technical consultation and recommendations, maintain regular contacts with customer service, purchasing, technology, research, plant, logistics and key personnel at accounts
  • Keeps abreast of customers’ requirements, expectations and ensures that the business provides the value to customer
  • Maintains contact with major customers and prospects to close a sale, promote good will and/or to provide a basis for continued or future business. Provides feedback to management on competitive activities, pricing, product acceptance.  Implements a target account program to insure the penetration of large potential accounts
  • Provides liaison and serves as a coordinator between customers, prospects and the business to assure good communications and adequate information regarding proposed sales or a project in process.
  • Participates in final decision regarding acceptance or rejections of given selling situations considering the degree of potential technical and financial risk for the company
  • Customer contact for commercial fleet issues (demurrage, safety audits, freight rates)
  • Serves as project manager for business development and local storage activities within the region to ensure on time completion

 

Requirements

  • Degree in Chemistry, Engineering, Biology (BSc or higher) and/or MBA
  • 5+ years Industrial Sales of Specialty Chemicals or chemical process environment;
  • Experience coordinating internal support assets (manufacturing, technology, supply chain, regulatory, customer service, quality) to satisfy customer needs
  • Requires strong interpersonal, organizational, oral and written communication skills. Including: listening, writing, verbal, influencing, entrepreneurship, result oriented, negotiation, proven problem-solving abilities and strong business acumen
  • Ability to communicate with all levels at customer and within the sBU
  • Strong analytical ability needed to manage price, logistics and margin issues
  • Must be able to travel up to 60% of the time

Vacancy data
Closing date
Open until further notice
Vacancy number
N0003963
Organization
Continent
North America
Country
United States
State/Region/Province
Illinois
Site
Chicago
Business
-
Job characteristics
Job family
Other
Hierarchy level
Professional/Experienced/Specialist
Full time/part time
Fulltime
Contract type
Permanent

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