Radnor, Pennsylvania, United States Apply Now Apply until: Open until further notice

Global Quality Assurance Director, Home & Personal Care 

The Quality Assurance Director will be responsible for setting, communicating and overseeing the creation and maintenance of a best-in-class quality management system for all internally and externally sourced products, including audits and assessments to identify areas for improvement, and ensure compliance with relevant regulations, standards and guidelines.

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.  

In your future role as Global Assurance Director you will 

  • Be responsible for building a quality mindset in the Home and Personal Care organization that strengthens our ambition to be the preferred supplier to high end customers and to set up the necessary means to accomplish that goal. 
  • Develop & execute the overall quality assurance strategy and compliance framework and roadmap for Home and Personal Care .
  • Be responsible to align HPC quality assurance strategy with product management and ISC quality control teams and ensure that priorities towards the plants are harmonized.
  • Champion continuous improvement efforts to establish an effective and efficient QMS in compliance with cGMP guidelines and corporate requirements. 
  • Collaborate with Product Management, R&D, Manufacturing, Regulatory Affairs, and other relevant departments to ensure quality is integrated into all stages of product development and manufacturing processes.
  • Interpret internal and external industry quality trends that may need risk review and could impact existing Quality Standards.
  • Act as the lead SME for quality/GMP compliance issues
  • Build & lead the Home & Personal Care Quality Assurance team. Ensure team’s ability to meet responsibilities:
    • Monitor and analyze quality metrics and key performance indicators to identify trends, patterns, and opportunities for improvement 
    • Maintain and monitor the processes for document management, change control, deviation management, inspection and audits. 
    • Provide technical and quality expertise to support sales teams and customers globally
    • Provide the link between customer and the production sites in quality matters. Identify and execute improvements both internally and with customers.
    • Interface with R&D to implement new products, grades, and methods as required.
    • Align with key functions to execute business processes (business planning, process and quality control, manufacturing, PSRA, capital execution, among others)
    • Conduct regular quality audits, inspections, and assessments to identify areas for improvement and drive corrective actions 
    • Coordinate and manage customer audits
  • This Position Profile is not an exhaustive list of the duties and responsibilities of the position and assigned duties and responsibilities may change without notice.

We believe you bring


  • Bachelor’s degree in chemistry, chemical engineering, or similar discipline
  • 10+ years of experience working in technical/quality management; 5+ years of experience in quality assurance preferred
  • Experience with GMP/cGMP from working in pharma, personal care, biocide ingredients or related markets
  • Strong leadership/people skills
  • Advanced critical thinking skills
  • Demonstrated in troubleshooting and problem solving
  • Customer focused mindset
  • Excellent communication & interpersonal skills
  • Structure & organization focused mindset 
  • Adept at working cross-functionally in a matrixed organization 

About Nouryon 

We’re looking for tomorrow’s Changemakers today. 
If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. 
Visit our website and follow us on LinkedIn.  
#WeAreNouryon #Changemakers 
We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies. 


Vacancy data
Closing date
Open until further notice
Vacancy number
North America
United States
Job characteristics
Job area
Sales and Marketing
Hierarchy level
Full time/part time
Contract type

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